Shipping policy

We currently ship our products to customers throughout the United States and offer standard shipping on all orders.

Orders are processed and shipped within 2 business days.

Delivery times may vary depending on your location and the shipping carrier. Most orders typically arrive within 3–5 business days after shipment. Please note that delivery times are estimates and are not guaranteed.

Tracking information will be provided once your order has shipped.

Claims: Please note that if your order is trackable and shows as delivered, Epic Toy Chest is not responsible for any loss or damage after delivery. If your package is marked as delivered but cannot be located, we recommend contacting your local shipping carrier for further assistance.